Lead Follow-up Leak Audit Terms

1. Provider

The Lead Follow-up Leak Audit is provided by:

Tamertech - Denmark, operating the After The Form brand
CVR: 45780015
Kildeagervej 241, 8361 Hasselager, Denmark
Email: hello@aftertheformhq.com

2. Business customers only

The audit is offered to businesses and persons acting for commercial or professional purposes. It is not marketed as a consumer service. A buyer confirms that they are authorised to purchase the service for the named business.

3. How an agreement is formed

Website information and Instagram messages are invitations to discuss the service, not binding offers.

A binding agreement is formed only when:

1. Tamertech - Denmark confirms the written scope and price.
2. The buyer accepts the scope and these terms in writing.
3. Payment has been received, unless different written payment terms are agreed.

The confirmed written scope takes priority over general website descriptions where they differ.

4. Scope

Unless otherwise agreed in writing, the audit covers:

• One business
• One primary inbound-enquiry workflow
• Up to three inbound channels
• One written intake
• One written clarification round where essential
• Review of relevant anonymised evidence supplied by the buyer
• Current-state workflow map
• Five-dimension leak score
• Three priority fixes
• Recommended target workflow and 30-day action plan
• Tool-fit recommendation
• Written report with annotated diagrams
• Seven-day written Q&A window after delivery

Implementation, software configuration, custom development, CRM migration, data cleanup, campaign copywriting, legal or compliance advice and multi-business-unit analysis are excluded unless separately agreed.

5. Buyer responsibilities

The buyer must:

• Provide accurate and sufficiently complete information
• Supply the required intake and evidence promptly
• Have authority to share all submitted material
• Remove unnecessary personal data and use anonymised examples wherever possible
• Avoid sending passwords, credentials, payment-card information, health information, national identification numbers or other sensitive data
• Review recommendations in the context of their own business, legal and technical requirements

Tamertech - Denmark may pause or decline work where the material is incomplete, unsafe, unlawful or outside the agreed scope.

6. Price, VAT and payment

The launch price for the first three audits is €199 plus applicable VAT. Danish invoices are DKK 1,495 plus VAT.

Payment is due before work begins unless otherwise agreed in writing. Bank, currency-conversion or payment-provider fees charged to the buyer are the buyer’s responsibility.

7. Start and delivery

Work begins when payment, a complete intake and required evidence have all been received.

The target delivery time is three business days from that point. Business days are Monday to Friday excluding Danish public holidays.

The target is not a guarantee where the buyer delays, the supplied material is incomplete, the scope changes, a security concern arises or circumstances outside reasonable control prevent delivery. Any material delay will be communicated in writing.

8. Clarifications and scope changes

The standard price includes one written clarification round. Additional channels, workflows, entities, clarification rounds or implementation work require a separate written agreement and may incur an additional fee.

9. Cancellation and refunds

Before work begins, the buyer may cancel in writing and receive a refund of the audit fee, less any non-recoverable transaction charge that was clearly disclosed.

After substantive analysis has begun, fees are not automatically refundable because capacity and professional work have been committed. Tamertech - Denmark may offer a full or proportionate refund where it cannot complete the agreed service.

Nothing in these terms limits rights or remedies that cannot lawfully be excluded.

10. Nature of the recommendations

The audit provides a professional process assessment based on the information supplied at the time. Recommendations are not legal, tax, accounting or regulated professional advice.

No particular increase in revenue, conversion, response speed or sales outcome is promised. Results depend on the buyer’s implementation, people, market, technology and operating conditions.

11. LeadBox and other tools

After The Form is operated by Tamertech - Denmark, the company behind LeadBox. LeadBox may be considered in a tool-fit recommendation where relevant.

The buyer is not required to purchase LeadBox, implementation or another product. A recommendation may also be to keep the existing stack, use a different tool or make only a process change.

Third-party products are governed by their own terms, pricing and availability. Tamertech - Denmark is not responsible for third-party changes or outages outside its control.

12. Confidentiality and data handling

Non-public business information supplied for the audit will be used only to deliver and administer the agreed service, comply with legal obligations and handle legitimate claims.

The buyer should share the minimum necessary information. Personal data is handled under the published Privacy Notice.

Tamertech - Denmark may use general, anonymised patterns to improve its methods and educational content, but will not identify the buyer or disclose confidential material without written permission.

13. Intellectual property

The buyer retains ownership of material they provide.

Tamertech - Denmark retains ownership of its pre-existing methods, frameworks, templates, scoring systems and reusable know-how.

After full payment, the buyer receives a perpetual, non-exclusive right to use the delivered report and diagrams internally within the named business. The buyer may share them with professional advisers and implementation suppliers for that business, but may not resell, publish or commercially redistribute the materials without written permission.

14. Liability

Each party remains responsible for its own acts and obligations.

To the extent permitted by law, Tamertech - Denmark is not liable for indirect loss, lost profit, lost opportunity, loss caused by third-party systems or decisions made without appropriate buyer review.

To the extent permitted by law, total liability arising from one audit is limited to the fee paid for that audit. This limitation does not apply where liability cannot legally be limited, including fraud or wilful misconduct.

15. Written communication

The service is designed to be fully asynchronous. Instagram and email are the normal communication channels. No phone or video meeting is included unless separately agreed.

The seven-day Q&A window begins when the report is delivered to the agreed business email address.

16. Governing law and disputes

The agreement is governed by Danish law, excluding conflict-of-law rules. The parties should first attempt to resolve any disagreement in writing and in good faith.

If a dispute cannot be resolved, it will be submitted to the competent Danish courts, with Aarhus as the agreed venue to the extent legally permitted.